When receiving an important fax we recommend you confirm the contents of the received fax with the sender.
Ricoh fax machine not receiving faxes.
The machine was not able to print the received fax or the machine s memory reached capacity while receiving a fax because the document was too large.
Many voip phone lines are not compatible with fax even if they advertise they are.
The paper tray was empty.
If you receive the fax you ve resolved the issue.
In addition to printing received faxes from the machine you can also transfer them to an e mail address or a shared folder on your computer forwarding.
The result is that faxes are not received or voice mail does not function.
If this happened when the receiving file indicator was lit low paper may have caused printing to stop.
If you did not receive the fax continue to step 9.
Load paper into the tray.
Note that printing is not possible if the set color toner runs out.
Fax under fax settings did not contain a4 letter.
The default setting is black.
The machine may not be able to receive faxes when the amount of free memory space is low.
This compression makes the fax signal unable to be understood by the receiving fax machine.
Load paper in the paper tray.
If you don t receive the fax but the display says remaining faxes xxx.
For details about substitute reception see substitute reception facsimile reference.
To use voice mail and a fax on the same line use a distinctive ringing service.
If receiving problems return after the setting has been reset then something i e.
Stored received documents are printed as soon as the problem is resolved.
If a printing problem occurs the fax is stored in memory.
Specify what color files lists and reports received under the fax function are printed in.
Ask someone to send you a test fax.
The tray set for tray use.
When the set color is cyan or magenta printing is not possible even if only one color of toner runs out.
The machine failed to print received fax documents.
Sometimes faxes g0 through sometimes they do not sometimes they never go through.
This feature is convenient when you want to check the content of received faxes via e mail while you are out of your office or to manage received faxes in the folder on your computer.
Remember to reset your ring delay or answering machine setting.
Faxes that are many pages or include graphics are more likely to fail.
Voice mail does not work with fax machines.
Your machine is functioning properly.
If it still doesn t work if possible please connect the ata to another fax machine to do a test.
For fax tones on voice mail messages.
A person or device answering the line at your location is interfering with the fax reception before the machine has a chance to answer the fax.
The machine failed to print received fax documents.
Once fax preview has been turned off have a test fax sent to.
Reboot the fax machine this may help re establish communication between the ata and fax machine even when sending is working.
Click here for instructions on how to turn it off.
