Ring Doorbell Battery Charged But Not Working

To recharge your ring doorbell.

Ring doorbell battery charged but not working.

Not ringing your existing internal doorbell correctly. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. I bought a solar charger for then ring 2 video doorbell and it is not charging the battery. When connected to existing doorbell wires with a power supply of 8 24vac the voltage will provide a charge to your video doorbell battery.

The trickle charge the ring video doorbell gets from being hardwired is solely used to charge the battery. If you do have an existing bell you ll need to check that your pro power kit is properly installed. Remove the security screws on the base of the doorbell and lift the doorbell up and away from the mounting bracket. Your ring video doorbell will take around five to 10 hours to fully charge.

If your ring device is not keeping charged while hardwired then more than likely this is due to other environmental factors such as the outside temperature or too many motion events triggering the device. Ring pro works fine for a couple of events and then stops working. The remaining battery charge keeps decreaeing every day. Night vision doesn t work.

Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. My 2nd ring doorbell stays offline because it thinks the battery isn t charged i still get motion alerts and the battery is fully charged i have three batteries and all work in my other doorbell. I do not have a hardwired doorbell so three months ago i installed a power supply output of ac 18v 500ma and i am still experiencing the same problem. If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.

With normal use and optimal conditions your battery will stay charged. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. This has been going on for 2 months so it isn t a matter of cycles or resetting i have even uninstalled and reinstalled and same issue. So to know the cause of ring doorbell not charging and start the troubleshooting process you must go through a quick test.

The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not. I bought a solar charger for then ring 2 video doorbell and it is not charging the battery. Your ring pro requires a power source that supplies a minimum of 16 volts ac. The micro usb cable can be plugged into any usb power source such as a computer.

I bought a ring video doorbell just a little over a year ago and i too have experienced battery drainage necessitating frequent battery charging.