Support eventually said my ring pro was defective and to order a replacement.
Ring doorbell light not spinning.
How do i know that my ring video doorbell 1st generation is in setup mode.
My doorbell is fully charged however when i press the orange light it does not spin.
When any ring product is in setup mode it broadcasts a temporary ring wifi network.
Page 17 has the flashes and what they mean.
You ll know your ring video doorbell is in setup mode when the light on the front of the video doorbell is spinning.
For updated information see our response to covid 19.
Ring light doesn t spin but keeps flashing i just upgraded to the pro.
There is no ring wifi available either.
We did all the things which mostly consisted of me taking pictures of my doorbell and chime transformer wiring setup testing normal doorbell functionality.
No alerts no video from doorbell.
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Due to the covid 19 crisis shipping carriers are seeing an increase in volume and your order may take an additional 24 48 hours to process.
If the setup failed there may also be a flashing white led pattern.
If i push the main button on the doorbell only the doorbell itself rings as does the mechanical doorbel.
Ring doorbell pro will not go into setup mode.
I think it must have been sitting in a box not set up for five years.
Once you connect successfully to your home wifi the video doorbell pro will automatically update if necessary.
I ve tried re starting wifi but it s still not spinning after scanning barcode.
Power is good internet is good other devices work fine.
In fact the ring is half lit and then the final 3 4 of the ring just feebly blinks on and off.
During the setup phase after i ve connected my phone to the ring wifi it tries to connect to my home wifi and fails.
Tried resetting doorbell pro several times.
Ring doorbell fails on wifi connect spinning light hi all i m trying to set up an old ring doorbell.
Doorbell would only return to a pulsating ring rather than spinning setup ring so called support.
It does not spin as the app suggests and it fails to connect to the device.
Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt.
Do not get any light spinning or otherwise white or blue.
During the setup process the ring app will.
The device has both ac power and a fully charged battery.
While setting up ring video doorbell pro you will be asked to put the device into setup mode note that the device will automatically enter setup mode the first time it receives power in order to put the device into setup mode press and release the small button on the right side of the doorbell.
It appears to be the original ring doorbell.
It did go completely flat and it is more fully charged.
What is setup mode.
