I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off.
Ring doorbell night vision stopped working.
Power pro is installed everything else is working fine i have reset the camera.
If your ring doorbell 2 doesn t switch to infrared at night because of a porch light or street light here s a simple fix.
Not ringing your existing internal doorbell correctly.
Night vision doesn t work.
If the night vision is still not functioning appropriately after performing a reset and a new setup of your doorbell you ll want to reach out to our support team at one of the numbers available here.
All i have done is turned on the porch light during the night and turned on the color night vision in video settings.
Hey ken and kelly do you have any lights on the walkway up to your doorbell or any lights in the front of your house it seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Ring video doorbell night vision stopped working hey lmartoct happy to chime in for marley here.
I think this started with the new update to the app.
You can check the voltage by opening the ring app selecting ring pro and then selecting device health.
It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera.
Ring pro works fine for a couple of events and then stops working.
If the ring isn t working for you there are certainly other night vision camera s you can purchase.
To solve this issue the ring video doorbell may not be receiving sufficient voltage.
They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere.
Protect your home watch over what s important from your phone with video doorbells indoor outdoor security cameras alarm systems more.
For the ring video doorbell to function properly it needs a minimum of 3 900 mv.
I did not cover up the infrared sensors with tape.
This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell.
Now the doorbell will work through the dark hours.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
