Ring Doorbell Poor Wifi Connection

I dont understand why my doorbell has poor wifi.

Ring doorbell poor wifi connection.

The ring instructions state that you may not have a very good connection to your doorbell if it s more than 25 feet away from your modem. Poor and delayed video and occasionally not receiving notifications. This can be caused by either a poor connection between your mobile device and the cloud or a connectivity problem between the ring device and your router. Did a speed test 250 mbps but my doorbell still shows por connection.

A speed test on the same wifi network as the ring device with this. The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound. Okay this is the really important part to know. For some reason the ring products don t work on channels 11 12 so your wi fi network should be set to channels 1 11.

Therefore ensure that the. Ring motion or live view failing to connect or taking more than a couple of seconds to connect. The signal strength is very important. If your video quality is poor or you just aren t able to connect this may be one of the first things you should do.

I have a 117mbps down and 12 up. Poor connection between your router and your ring device if your internet speeds are good you may still have an issue with the strength of the signal between your router and the ring device. I have external wireless cctv cameras that are much further away and they work perfectly t fine. Poor connection i did a reset on my router and modem did a reset on iphone and ring still says poor connection notice this i only on my ring camera.

The doorbell was fine for the 1st 2 weeks and then decided not to work properly. I chose the silver one for my doorbell. Signal strength is just as important as speed when it comes to transmitting a video image from your ring device to your ring app. But at my door its 46 down and 7 up.

So i bought a ring chime pro to put downstairs literally 10 feet from my door easy set up. You can check the connection speed on your ring doorbell for further troubleshooting. The router is no more than 2m away buy the window so no real blockages. Still way more than the recommended 1 up and 1 down that the ring faq an helpdesk told me.