Ring pro works fine for a couple of events and then stops working.
Ring doorbell power supply not working.
If it isn t properly installed it will not work.
We have attempted a few things to see if it would help such as reduced the motion sensor notifications and shorten the motion range detector.
We hope that the aforementioned solutions will help you correct power issues with your ring doorbell.
Start with the doorbell button in most cases it will be the cause of the problem.
Connect your device to a different power source and try again.
1 check to make sure that you installed their module included with the doorbell properly inside of your mechanical chime.
If this is happening and you suspect that you re having a power issue follow these instructions.
Therefore i concluded the ring doorbell not charging or working when hardwired.
You can solve power issues with your ring doorbell by upgrading your transformer bypassing your device and installing a plug in adapter.
All the wires connected to it from the power source should seat snugly.
Open the ring app and tap your ring doorbell to open its settings screen.
If the contact between the wires makes the bell ring then the button is broken and should be replaced.
Tap the device health tile.
The ring doorbell would last approximately 2 to 3 weeks before the low battery indicator appeared again.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
Determine whether it is receiving enough power.
Also you need to be extra careful while working with electrical equipment or wires.
Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly to a transformer supplied or plug in adapter.
Check how you have hardwired the device.
Your ring pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly to a transformer plug in adapter or 30 volt amps when used with an internal doorbell.
Unscrew the doorbell button and touch together the two wires fastened to the back.
If you are uncomfortable reading wiring diagrams hooking up wires or soldering them in place consult a licensed electrician for assistance or use the built in rechargeable battery to power your video doorbell.
The trickle charge the ring video doorbell gets from being hardwired is solely used to charge the battery.
If you are using a powered device.
Connecting the ring video doorbell to an ac transformer requires some knowledge of wiring and soldering.
This module is what allows the ring doorbell to control the chime.
Ring video doorbell pro works fine for a couple of events and then stops working.
Dc is not supported.
If your ring device is not keeping charged while hardwired then more than likely this is due to other environmental factors such as the outside temperature or too many motion events triggering the device.